Get in touch
Contact Us
We're here to help. Whether you have a question about the platform, need support, or want to discuss enterprise access — reach out and we'll get back to you promptly.
General Enquiries
Questions about the platform, features, or how HKC Insight works.
Account Support
Help with login issues, billing, account settings, or technical problems.
Enterprise & Data
Enquiries about enterprise plans, API access, or commercial data licensing.
Response Times
We typically respond to enquiries within one business day (Monday–Friday, New Zealand business hours). For urgent account issues, please include "Urgent" in your subject line.
1–2 business days
General enquiries
Same business day
Account support
1–3 business days
Enterprise